How to switch the application server where a user is registered?
How to switch the application server where a user is registered?
Explanation of the question
When logging into the SAP system, a user is directed to one of the application servers (application server instances) used by the system. The number of these servers, of course, depends on the architecture of your systems.
See Application Server
Application server instance – an administrative unit that combines components of an SAP system running on a single physical host. Application server instances provide the system's actual data processing capabilities and the corresponding services. Instances are started, stopped, and monitored as a single unit. There may be multiple instances (belonging to the same system or to different systems) on one host. An instance can be uniquely identified by the host name and a two-digit instance number.
It is not uncommon for a business user to encounter missing authorizations in the system. A functional consultant tries to run an authorization trace, but the log is not generated—about which the system politely notifies them.
See the note Tracing User Authorizations
Such situations may occur because the user for whom the authorization trace is being performed is "logged in" on an application server instance different from that of the functional consultant (or vice versa). Naturally, this applies when multiple application server instances are active.
Problem resolution: The functional consultant switches to the user's application server instance and re-runs the authorization trace. Below is a bit of information on how to perform this switch.
Solution
Ask the user to open the menu and select System -> Status, and tell you the name of the server listed in the corresponding field.
Then open transaction SM51 and select the server the user named.
Clicking the server name in the Host column will "move" your session to that server in just a few seconds.
P.S.
In cases where communication with the user regarding the server they are on is difficult, transaction AL08 can come to your aid—it allows you to see where the user is registered.